Polycom VVX 411 12-Line Dual-Port Ethernet Backlit Color LCD Business IP Phone

The Polycom VVX 411 (2200-48450-025) is a 12-line business IP phone featuring a backlit color LCD display and dual-port Ethernet connectivity. Designed for managers, executives, and busy professionals in SIP UC environments, it delivers HD Voice audio quality, Polycom Acoustic Clarity speakerphone performance, and broad SIP platform compatibility for Microsoft Skype for Business, Cisco UCM, Avaya, and BroadSoft deployments.

Key Features

• 12 line appearances for high-capacity multi-line call handling
• Backlit color LCD display for clear call information and navigation
• Dual-port Ethernet with PC passthrough for single network drop deployments
• HD Voice for clear, natural call audio quality
• Polycom Acoustic Clarity full-duplex speakerphone
• Broad SIP UC platform compatibility

Product Specifications

• Part Number: 2200-48450-025
• Manufacturer: Polycom (Poly)
• OEM Status: OEM
• Model: VVX 411
• Lines: 12
• Display: Backlit Color LCD
• Ethernet: Dual-port (LAN + PC)
• Protocol: SIP

Communication Specifications

• Lines: 12 SIP line appearances
• Display: Backlit color LCD
• Speakerphone: Polycom Acoustic Clarity full-duplex
• Headset: RJ-9 headset port
• Codecs: G.711, G.722, G.729AB, iLBC
• Protocol: SIP

Connectivity Specifications

• Ethernet: 2x 10/100 RJ-45 (LAN + PC passthrough)
• Power: IEEE 802.3af PoE or AC adapter
• USB: No
• Bluetooth: No

Use Cases

• Manager and executive desk phone in SIP UC environments
• High-density multi-line call handling for administrative professionals
• Skype for Business and Lync-optimized deployments
• Busy office professionals requiring 12-line SIP desk phone

Compatibility

• Compatible with major SIP platforms: Microsoft Skype for Business/Lync, Cisco UCM, Avaya Aura, BroadSoft
• PoE powered via IEEE 802.3af or optional AC adapter
• Managed via Polycom RealPresence Device Management or web interface

Frequently Asked Questions

What is the difference between VVX 411 and VVX 501?

The VVX 501 has a larger 3.5-inch color touchscreen and integrated Bluetooth; the VVX 411 has a standard backlit color LCD with no touchscreen or Bluetooth. Both support 12 SIP line appearances — the 411 is a lower-cost option for users who don't need a touchscreen.

Does the VVX 411 support Gigabit Ethernet?

No — the VVX 411 uses 10/100 Ethernet passthrough. For Gigabit Ethernet PC passthrough, consider the VVX 501 or VVX 601.

Is the VVX 411 compatible with Microsoft Teams?

The VVX 411 was designed for Skype for Business. Microsoft Teams native certification uses newer Poly CCX series — the VVX 411 can connect via SIP gateway configurations.

The Polycom VVX 411 (2200-48450-025) delivers 12-line SIP calling with HD Voice, backlit color LCD, and dual-port Ethernet — a reliable, full-featured business IP phone for managers and professionals in SIP UC environments. Order today and equip your team with proven Polycom VVX performance.