Shipping policy

Shipping policy

Where We Ship

CPU Republic ships to all 50 U.S. states, including Alaska and Hawaii. We do not currently ship internationally, and we do not deliver to P.O. Boxes, APO/FPO addresses, or freight-forwarding addresses.

Order Processing

All orders are processed within 1 to 2 business days (Monday to Friday, excluding U.S. public holidays). Orders placed after 1:00 PM EST are processed the following business day. Orders placed on weekends or public holidays are processed on the next business day.

If processing is delayed for any reason, we will contact you by email or phone before your order ships.

Delivery Timeframes

Total delivery time is handling time plus carrier transit time.

Method Handling Transit Total delivery
Ground Shipping 1–2 business days 3–5 business days 4–7 business days
FedEx 2Day 1–2 business days 2–3 business days 3–5 business days
FedEx Standard Overnight 1–2 business days 1–2 business days 2–4 business days
FedEx Priority Overnight 1–2 business days 1–2 business days 2–4 business days

Deliveries to Alaska, Hawaii, and Puerto Rico may require additional transit time.

Shipping Carriers

All orders ship via FedEx.

Shipping Costs

Shipping is calculated by total package weight and displayed at checkout before payment.

  • Ground Shipping is free on orders with a total package weight up to 10 lb.
  • Orders above 10 lb are charged a weight-based Ground rate shown at checkout.
  • Expedited FedEx rates are shown at checkout and are charged in addition to the order total.

No handling, fuel, or surcharge fees are added after checkout. The amount shown at checkout is the amount you pay.

Order Tracking

You will receive a shipping confirmation email with a FedEx tracking number once your order leaves our facility. Tracking information becomes active within 24 hours of dispatch.

Damaged or Lost Shipments

If your order arrives damaged, email support@cpurepublic.com within 5 business days of delivery with photos of the outer packaging and the affected item(s). We will arrange a replacement or a full refund.

If tracking shows no movement for 7 business days, contact us and we will open a carrier trace. If the shipment is confirmed lost, we will send a replacement or issue a full refund.

Order Cancellation by CPU Republic

In rare cases, including inventory errors, pricing errors, or suspected fraudulent orders, we may be unable to fulfill an order. If we cancel after payment, we will notify you by email and issue a full refund to the original payment method within 5 business days.

Contact Us

Email: support@cpurepublic.com
Phone: +1 800-504-1875
Hours: Monday to Friday, 9:00 AM to 5:00 PM EST