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Polycom Edge E500 12-Line Dual-Port Ethernet 5-inch LCD VoIP Phone - 2200-87855-025

Polycom Edge E500 12-Line Dual-Port Ethernet 5-inch LCD VoIP Phone - 2200-87855-025

Part Number: 2200-87855-025
Manufacturer: Polycom

Condition: New

Weight: 5.0 lbs

Availability: In stock

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Polycom Edge E500 12-Line Dual-Port Ethernet 5-inch LCD VoIP Phone — 2200-87855-025

The Polycom 2200-87855-025 is the Edge E500, a 12-line SIP business IP phone featuring a 5-inch color LCD touchscreen and dual-port Gigabit Ethernet. Designed for power users and executives, it delivers advanced call handling, HD Voice audio, and a large display for intuitive navigation in enterprise UC environments.

Key Features

  • 12 line keys for high-volume multi-line call handling
  • 5-inch color LCD touchscreen display
  • Dual-port Gigabit Ethernet — PC pass-through without additional network port
  • HD Voice for clear, natural audio quality
  • SIP-based — compatible with major UC platforms
  • PoE supported (IEEE 802.3af/at)

Product Specifications

  • Part Number: 2200-87855-025
  • Manufacturer: Polycom
  • OEM Status: Retail
  • Model: Edge E500
  • Lines: 12
  • Display: 5-inch Color LCD Touchscreen
  • Ethernet Ports: 2x Gigabit (dual-port pass-through)
  • Audio: HD Voice
  • Protocol: SIP
  • PoE: IEEE 802.3af/at

Communication Specifications

  • Codecs: G.711, G.722, G.729, Opus
  • Call Features: Hold, transfer, forward, conference, do not disturb, call park
  • Directory: Local and corporate directory integration
  • Provisioning: DHCP, manual, or provisioning server

Use Cases

  • Executive and power user desk phone for enterprise UC environments
  • High-volume multi-line call handling for busy professionals
  • SIP phone for Cisco UCM, BroadSoft, Microsoft Teams (with firmware), and Avaya

Compatibility

  • SIP-compatible UC platforms including Cisco UCM, BroadSoft, and Asterisk
  • PoE via IEEE 802.3af/at or optional power supply
  • Dual-port Gigabit Ethernet for PC pass-through

Frequently Asked Questions

Does this require a separate power supply?
The Edge E500 supports PoE (IEEE 802.3af/at). A separate power supply is available if PoE is not available at the switch.
Is this compatible with Microsoft Teams?
The Edge E500 is a SIP phone — Teams compatibility requires specific firmware. Verify with Poly/Microsoft documentation for your deployment.

The Polycom Edge E500 2200-87855-025 delivers 12-line SIP calling with a 5-inch color touchscreen and Gigabit Ethernet — a premium, feature-rich desk phone for executive and power user enterprise deployments.

Frequently Asked Questions

Why do I see an incorrect image for this item?

Images may be representative of the product model. For Refurbished items, the actual unit may differ in appearance from the image shown.

Specifications, part number, condition and included accessories are stated on this page.

What do you mean by term Refurbished?

Refurbished means a used computer part or device that has been cleaned, checked, and repaired to make sure it works properly again. Unlike regular second-hand items, refurbished products go through testing and fixing so they can perform like new.

How many days does it take to ship goods to customers?

All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day. For more info visit shipping policy.

What is your return policy?

We offer a 30-day return policy subject to the terms and conditions described in our Refund Policy. Restocking fees may apply to eligible non-faulty returns. Kindly take a look at our Return Policy page.

Do you deliver my ordered items in their original retail box?

For Brand New items, you will receive them in their original retail box. For Refurbished items, you will receive them in a Brown Box or Bulk Packaging.

Do your printers come with ink cartridges?

Refurbished printers do not come with ink cartridges or toners.