Cisco 7861 Multiplatform IP Phone

The Cisco 7861 CP-7861-K9 is a business IP phone designed for professional voice communication and office desk deployments. It provides 16 line appearances, a 3.5-inch LCD display, dual Ethernet ports, and multiplatform firmware, making it a practical endpoint for organizations managing compatible SIP, cloud, or IP telephony environments.

Key Features

• 16-line business IP phone
• 3.5-inch LCD display
• Dual Ethernet ports
• Multiplatform firmware
• Designed for professional office communication

Product Specifications

• Part Number: CP-7861-K9
• Manufacturer: Cisco
• Model: 7861
• Product Type: Multiplatform IP phone
• Line Capacity: 16 lines
• Display: 3.5-inch LCD
• Network Ports: 2 Ethernet ports
• Firmware Category: Multiplatform
• Application: Business voice communication

Communication Specifications

• Phone category: Enterprise IP desk phone
• Line management: Supports up to 16 line appearances
• Display role: Shows calling, line, and phone information
• Communication purpose: Business voice and office calling
• Endpoint style: Desk-based user communication

Network & Interface Specifications

• Network connection: Dual Ethernet
• Port role: Provides network access and compatible pass-through connectivity
• Firmware platform: Multiplatform firmware
• Deployment environment: Office, reception, service, and administrative workspaces
• Infrastructure requirement: Compatible IP telephony network and provisioning

Multiplatform Specifications

• Software category: Multiplatform IP phone firmware
• Provisioning role: Supports configuration within a compatible voice platform
• Service dependency: Account, firmware, licensing, and network setup vary by deployment
• Administration environment: Business telephony management
• Configuration purpose: Provides a flexible endpoint for supported voice systems

Use Cases

• Equip employee desks with professional IP communication
• Provide a multi-line phone for reception and customer service
• Support departments that handle multiple calls or extensions
• Replace an existing Cisco desk phone in a compatible voice deployment

Compatibility

• Compatible Cisco multiplatform voice environments
• Ethernet networks configured for IP telephony
• Voice platforms supporting the CP-7861-K9 firmware configuration
• Office locations with suitable network, power, and provisioning
• Confirm firmware, licensing, account, cabling, and platform requirements before deployment

Frequently Asked Questions

How many lines does the phone support?

The Cisco 7861 provides 16 line appearances.

What size is the display?

The phone includes a 3.5-inch LCD display.

How many Ethernet ports are included?

The listing identifies two Ethernet ports.

What does multiplatform firmware mean?

It identifies a phone configuration designed for supported compatible voice platforms rather than one fixed deployment environment.

The Cisco 7861 gives professional teams a flexible, multi-line desk-phone solution for modern IP communication systems. Its large line capacity, dual Ethernet connection, multiplatform firmware, and compact office design make it a sensible choice for reception, customer service, administrative, and high-call-volume workstations.